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Zeacom Communications Center Solutions Rated "Avaya Compliant"

11-11-2008

Zeacom Communications Center 5.1 software is compliant with key IP telephony solutions from Avaya. 

IRVINE, Calif. - Zeacom (www.Zeacom.com), the leading global provider of Unified Communications (UC) and Contact Center solutions for the small-to-medium sized business market, today announced that its Zeacom Communications Center (ZCC) 5.1 software is compliant with key Internet protocol (IP) telephony solutions from Avaya. 

 

Fully compatible with Avaya IP Office 4.2, Communication Manager 5.0, and AES 4.2, ZCC 5.1 is sourced from a single application, and provides Rich Presence, Unified Messaging, Contact Center, Blended Out-dialing, IVR, Operator Console, Mobility, SIP-Based Audio Conferencing, and Microsoft integration on one server using a single administration interface.

 

"Avaya is a very valuable business partner with whom we successfully work in target markets across the globe," said Miles Valentine, CEO, Zeacom. "A ZCC solution running on an open standards-based Avaya platform empowers users with access to truly innovative communications functionality and by extension, a notable competitive advantage. Together, Zeacom and Avaya provide cost-effective solutions via a low total cost of ownership, which deliver tangible ROI."

 

Bryan Dancer, president for technology integrator and Zeacom channel partner, Allegiant Networks, agrees. "Zeacom has the most amazing multi-media queuing system on the market today," said Mr. Dancer. "Our Avaya IP Office and Communication Manager sales have increased significantly due to our ability to now lead with Zeacom’s complete UC solution in the mid-market space."

 

In addition, Zeacom is a Gold Member of Avaya's DevConnect program – an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a Gold member, Zeacom is able to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.

 

"Companies like Zeacom are expanding the choices available to Avaya customers," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "With a broad selection of standards-based solutions that are compliance-tested for interoperability, businesses can communications-enable their operations and make critical information readily available to both clients and employees."

 

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.


About Zeacom
Zeacom is a leading provider of complete Unified Communications solutions. More than 2,800 small and medium-sized organizations in 24 countries use Zeacom's business communications software to improve communication and collaboration. For more information, visit www.zeacom.com

 

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