View All News

Altura Achieves Avaya Services Delivery Specialist Certification

03-24-2009

Altura Communication Solutions, an Avaya Platinum BusinessPartner, is being recognized by Avaya for achieving their Services Delivery Specialist (SDS) certification as Implementation Specialist. 

FULLERTON, Calif. - Altura Communication Solutions, an Avaya Platinum BusinessPartner, with offices nationwide, is being recognized by Avaya, a leading global provider of business communications applications, systems and services, for achieving their Services Delivery Specialist (SDS) certification as Implementation Specialist. 

 

The SDS certification confirms that Altura has proficiency in the skills and qualifications needed for expert delivery of the full range of implementation services to Avaya customers. Altura is one of a select group of Avaya BusinessPartners to achieve the certification.

 

Altura helps organizations reduce cost and efficiently run their operation by delivering a wide range of high quality voice, voice over IP, data, messaging, wireless and contact center applications and solutions. Operating across the U.S., Altura supports thousands of customers including Unisys, Honeywell, Dartmouth Hitchcock Medical Center, New Jersey Transit, the State of New Mexico, the State of Connecticut, and others who enjoy savings from Altura's customized services including Network Analysis, Contact Center Optimization, and Life Cycle Service and Support.

 

"Altura is honored to be recognized by Avaya for our number one rated services," according to Bob Blazek, CEO and President of Altura. "The Avaya SDS designation signifies to our customers that Altura continues to lead the field in training, developing the necessary skills and credentials to exceed their services needs."

 

"Altura continues to provide the highest level of service for their customers," said Carol Giles Neslund, vice president, North America Channel Sales, Avaya. "The SDS designation is an affirmation that Altura has exhibited a record of success in serving customers and has taken their service delivery to the next level through additional training and access to Avaya Global Services tools and methodologies."

 

The Avaya SDS program has four areas of designation: Implementation Specialist for Authorized Avaya channel partners, Implementation Professional for services-only channel partners, and Support Specialist and Integration Expert for Platinum, Gold, and Silver-certified channel partners. Participating channel partners have access to Avaya Global Services and a broad range of other Avaya resources to help them deliver a quality service experience to customers.

 

About Altura
Altura Communication Solutions, with offices nationwide, is one of Avaya's largest Platinum authorized Business Partners and a leading provider of communication enabled solutions and professional services to enterprises. For nearly two decades, enterprises throughout North America have trusted Altura with solving their business issues. Altura's top rated and industry leading service, key strategic partnerships providing a full suite of converged voice and data network solutions, provide the highest business value to our customers.

 

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit http://www.avaya.com

 

# # #

Categories: Press Releases
View All News