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Avaya Provides Unified Communications Architecture to Leading Financial Institution

  • The Avaya Aura™ Platform Facilitates Strategic Innovation and Economic Efficiency at One of the World's Largest Global Banks

Avaya will provide its Avaya Aura unified communications architecture for Deutsche Bank.


BASKING RIDGE, N.J. - Avaya, a leading global provider of business communications software, systems and services, today announced that it will provide its Avaya Aura™ unified communications architecture for Deutsche Bank. This includes IP telephony (IPT) and associated applications that provide such capabilities as click-to-dial from computer screens, extend office calls, and directory access to cellular or smart phones. Furthermore, employees working from remote offices are enabled to have easy, consistent access to all their communications tools.


Avaya will facilitate a consolidation of Deutsche Bank's telecommunications operations. The project, which is expected to be completed over the next three to five years, will enable the bank to provide telecommunications for 3,100 buildings in 72 countries. The core Avaya IPT infrastructure will be located in the company's data centers, thus minimizing the amount of equipment required in the branch sites. This will afford cost-effective voice installations and increased service levels, including reduced time to market to deploy new voice features and applications.


The project will also allow a technology migration to a company-wide, Session Initiation Protocol (SIP)-based communications architecture which is expected to foster greater operational simplicity in the bank's telecommunications infrastructure. The SIP-based architecture will also provide flexibility for employees by supporting a wide variety of telecommunications modes and devices.


The Avaya solution provides employees with the telecommunications applications and devices that best support their inpidual work requirements. These include click-to-dial from inside other business applications or mobility applications that can enable single number access for multiple devices including desktop phones, IP Softphones, IP VPN phones and smart phones, for example. Using the Avaya one-X® Communicator client on a PC or laptop and an IP-deskphone will allow employees to have their inpidual phone number, call settings and address book entries follow them to any desk, anywhere in the company; while the Avaya one-X Mobile application allows smart phones to become another extension to support more mobile workers.


The Avaya Aura solution provided to clients includes: Communication Manager, Session Manager, Application Enablement Services, Presence Services, System Manager and Integrated Management; Avaya Unified Communications All-Inclusive, Avaya Modular Messaging, Avaya Interaction Center, Voice Portal and Avaya Proactive Contact.


About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness. For more information please visit


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