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Avaya Unified Communications Solution Receives International Security Certification

  • Common Criteria validates Avaya Communication Manager 5.1-based solution for security capabilities and performance

Avaya Unified Communications solution has been certified for its security capabilities through the Common Criteria for IT Security Evaluation.

BASKING RIDGE, N.J. – Avaya, a leading global provider of business communications systems, software and services, has announced its Unified Communications solution has been certified for its security capabilities through the Common Criteria for IT Security Evaluation.


Common Criteria is a globally recognized industry certification that sets standards for IT security and validates products according to these standards through rigorous, independent evaluation. It is the driving force for the widest available mutual recognition of secure IT products and is currently recognized in 26 countries .


"This certification provides assurance to Avaya customers around the globe that our Unified Communications solution has been extensively tested and has met rigorous industry security standards," said Michael Frendo, vice president and general manager, Unified Communications, Avaya. "Avaya is committed to delivering secure & reliable products and receiving Common Criteria's Industry Security Certification at the highest level stands as proof of this effort."


The Avaya UC solution evaluated by Common Criteria received a rating of EAL1+, setting a new benchmark for the enterprise communications industry. The solution tested includes:

  • Avaya Communication Manager 5.1
  • Avaya S8730 Server
  • Avaya G650 Gateway
  • SIP Enablement Server (SES) 5.1
  • Avaya one-X™ 9630 SIP and H.323 deskphones
  • Avaya Secure Service Gateway


For customers such as the Deutsche Post Customer Service Center, security in all IT systems is of the utmost priority. 

"As the internal Contact Center Service Provider for Deutsche Post DHL group, we need to assure our customers that conversations are kept private, and that they will be able to communicate with us at all times," said Wolfgang Rensky, Manager ITC. "Avaya helps us keep that commitment by providing communications systems and applications that lead the industry in security, reliability and availability."


 The Common Criteria evaluation report on the Avaya solution can be found at the following url:


About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit


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