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Avaya and Polycom Deliver Tips for Maintaining Business Communications during Pandemics

  • Free webinar details how to create effective business continuity plan during unforeseen events

Avaya will host a free webinar that will detail how enterprises can alleviate the potential impact of pandemics on business operations.

BASKING RIDGE, N.J. – Avaya, Inc., a leader in business communications applications, systems and services, today announced that it will host a free webinar on May 12 that will detail how enterprises can alleviate the potential impact of pandemics on business operations. The recent concern of the A/H1N1 virus has increased awareness that businesses need to plan appropriately to be able to keep business operating smoothly during and after an unforeseen event.


The webinar, entitled "Mitigating Impact of Pandemic Risk in the Enterprise," will address best practices for creating a communications continuity plan that allows enterprises to address employee concerns and continue to manage their businesses effectively during these events. It will be hosted by Michael Oliver-Goodwin, contributing editor at VoIP-News, and will include expert guests on healthcare and business continuity from Avaya and Polycom.


On April 29, 2009, the World Health Organization (W.H.O.) issued an elevated pandemic alert regarding A/H1N1 virus. The concerns around continuity planning have come to the forefront as companies and organizations realize that their current business continuity plans may not adequately address requirements for social distancing during a pandemic.


Recognizing that communications are essential to keeping businesses and organizations operational during unexpected events, global communication technology leaders Avaya and Polycom initiated an effort to educate businesses on how to rapidly prepare their communications for this type of emergency.


The "Mitigating Impact of Pandemic Risk in the Enterprise" webinar will be presented on May 12 at 10:00 am (Pacific)/1:00 pm (Eastern). In addition to VOIP-News Contributing Editor Michael Oliver-Goodwin as the host, the webinar will feature Craig Wilson, principal, Business Communication Consulting, Avaya; Dr. Deborah A Jeffries, director of Healthcare Markets, Polycom; and Steve Hardy, director of product marketing, Avaya Unified Communication Business Unit. The webinar will focus on topics including:

  • What is A/H1N1 influenza and why are healthcare community concerns elevated regarding this specific virus?
  • Implications of social distancing requirements and the role of technology.
  • How to mitigate risk to employees and enable mobile, virtual and anywhere employees to stay productive.
  • How to mitigate operational risk to support customers in a virtual environment.
  • How to start and what to know when developing contingency/emergency preparedness plans.
  • Technology solutions that leverage existing multivendor networks and are available immediately.


Free registration for the "Mitigating Impact of Pandemic Risk in the Enterprise" webinar is available at


About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit


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