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Cerium Networks, Inc. Achieves Avaya Services Delivery Specialist Certification

06-09-2009

SDS Implementation Specialist and Support Specialist designations mean that Cerium Networks demonstrated proficiency in the skills and qualifications needed for expert delivery of the full range of implementation, support, and integration services to Avaya customers. 

SPOKANE, Wash. - Cerium Networks today announced that it has achieved Services Delivery Specialist (SDS) certification from Avaya, a leading global provider of business communications systems, software and services. These SDS Implementation Specialist and Support Specialist designations mean that Cerium Networks, Inc. has demonstrated proficiency in the skills and qualifications needed for expert delivery of the full range of implementation, support, and integration services to Avaya customers. 

 

"Business Partners like Cerium Networks enable customers to be fully confident that they will receive the highest level of service for the care of their communications systems," said Carol Giles Neslund, vice president, North America Channel Sales, Avaya. "To achieve the SDS designation, Cerium Networks exhibited a standing record of success in serving customers, which they have taken to the next level through additional training and access to Avaya Global Services tools and methodologies. It gives us great pleasure to see Cerium Networks carry the Avaya SDS designation and know they are serving our customers."

 

"Cerium is honored to be recognized by Avaya for our number one rated services," according to Roger Junkermier, President of Cerium Networks. "The Avaya SDS designation signifies to our customers that Cerium continues to lead the field in developing the necessary skills and credentials to exceed their services needs. Cerium continually invests in its people processes and tools to provide the highest level of service for our customers. The SDS designation is an affirmation that Cerium has exhibited a record of success in serving customers and has taken our service delivery to the next level."

 

About Cerium Networks

Cerium Networks is recognized as a leading integrator of advanced communication solutions. Cerium Networks Inc. is a privately held Washington Corporation with its headquarters in Spokane, WA. Today the company employs approximately (85) technology professionals located in one of its (7) offices throughout the Northwest: Beaverton, OR; Bothell & Kennewick, WA; Boise, ID; Missoula & Billings, MT. The company's core business is the design, implementation and support of integrated networked communication solutions; IP Telephony, Unified Messaging, Contact Center, Wireless, Network Security, Audio Recording and Video Teleconferencing. The company has strategically aligned itself with the leading manufactures in the network communication industry including:

 

  • Avaya Inc. – Platinum Certified, Joint Services Delivery and  Service Delivery Specialized
  • Cisco Systems – Silver Certified, Advanced Unified Communications Specialized, Advanced Security Specialized, Advanced Wireless Specialized
  • Microsoft – Gold Certified, Unified Communications and Unified Messaging
  • Tandberg Videoconferencing – Premier Certified
  • Verint Systems – Premier Certified

 

For more information please visit www.ceriumnetworks.com.

 

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com.

 

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