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E2E Technology Achieves "Small and Medium Enterprise Expert" Distinction from Avaya


E2E Technology, LLC announced that it has been designated as a "Small and Medium Enterprise (SME) Expert" by Avaya.

LAKE CHARLES, La. - E2E Technology, LLC announced today that it has been designated as a "Small and Medium Enterprise (SME) Expert" by Avaya Inc., a leading global provider of business communications software, systems and services.


To achieve ranking as SME Expert, authorized resellers who are part of Avaya's BusinessPartner program must ensure their account executives and system engineers demonstrate proficiency in core areas, which include customer support, technology knowledge and expertise, sales revenues and marketing support.  


The program is the first such specialized ranking established by Avaya for North America certified resellers in its BusinessPartner program serving the SME market. It includes training that focuses on Avaya solutions in unified communications and contact solutions for small and medium enterprises, as well as sales and technical training on Avaya IP Office.


Avaya IP Office is a leading communications solution for small and medium enterprises, and it offers a secure, intelligent, and easy-to-use converged voice and data system designed especially for small and medium enterprises.  Avaya has sold more than 130,000 IP Office solutions to companies around the world.
E2E Technology sells Avaya communications systems, design and implementation services to businesses across the Southwest Louisiana and Southeast Texas. 


"We strive for our customers to see us as an intricate part of their business strategy through our consulting services. By listening to every aspect of what customers need, we are able to offer tailor made and cost effective communications solutions. Our certified professionals sell, install, maintain and upgrade Avaya communications equipment, and we handle everything so that our customers can concentrate on doing what they do best. Achieving the Avaya SME Expert certification showcases E2E Technology's expertise in voice and data integration," said Andrea Bacarisse, CEO.


"Smaller companies need crystal clear information on the capabilities of IP communications and the positive impact it can make on the way they operate their businesses," said Trevor Gruenewald, vice president, North America sales channel for small and mid-sized enterprises (SMEs), Avaya. "Authorized resellers in the Avaya BusinessPartner program who achieve 'SME Expert' status are sending a message to their customers that they have the professional and technical expertise that is honed for the smaller firm.


"Companies that are certified by Avaya as SME Experts represent a commitment to excellence in serving small and medium firms, and meet the highest standards when it comes to delivering communications solutions specifically designed to meet smaller companies' needs."


About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.   Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit


About E2E Technology
E2E Technology, headquartered in Lake Charles, LA, is a team of experts ready to help businesses with the important and often complicated decision of finding the best communication solutions for your company, from voice to data. Servicing Southwest Louisiana and Southeast Texas, E2E Technology is an Avaya SME Expert BusinessPartner focusing on the IP Office platform and specializing in Voice over IP. For more information contact E2E Technology at (337) 436-4774 or visit us on the web at


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