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Swampfox Selected for Platinum Level Membership in Avaya DevConnect Program

08-19-2009
  • Network of companies creates innovative, IP-enabled Unified Communications applications that extend the value of multivendor networks

Swampfox Technologies, Inc, has been selected by Avaya for the highest level membership in the Avaya DevConnect program.

COLUMBIA, S.C. – Swampfox Technologies, Inc, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for the highest level membership in the Avaya DevConnect program.

 

Founded by former Avaya Voice Portal and one-X Speech engineers and architects, Swampfox focuses on Avaya's Voice Portal and Unified Communications product lines. The company builds pre-packaged value-added solutions, as well as offers its services to Avaya BusinessPartners, Avaya direct sales staff and other DevConnect members who want to leverage all the strengths of the Voice Portal platform.

 

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.

 

"Membership in Avaya's DevConnect program not only helps us reach our target market but also enables customers to find the products and services offered by partners such as Swampfox," says Bob Cooper, CEO of Swampfox. "Likewise, by leveraging Avaya's resources and working closely with the company, we are able to ensure our products are compliance-tested and our services offer real strategic value. We are looking forward to using our expertise and knowledge as we bring our own complementary product and services to Avaya's customers."

 

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

 

Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Avaya Aura™ Application Enablement Services - a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.

 

"Swampfox's knowledge of products such as Avaya Voice Portal and Avaya Dialog Designer will contribute to the products they develop through the DevConnect program. We welcome their membership," said Michael Perry, Product Management Director, Contact Center Technologies, Avaya.

 

"Development partners like Swampfox are helping Avaya dramatically expand the options available to its customers," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We're able to provide the tools businesses need to change the way they work and to establish a true competitive advantage in the marketplace."

 

DevConnect member companies have access to a wide range of support from Avaya, including technical resources and training. Three levels of membership – Registered, Gold and Platinum – provide progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold members and Platinum-level members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. Swampfox is a Platinum member of the Avaya DevConnect program.

 

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.

 

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

 

About Swampfox

Swampfox is focused on bringing exceptional Avaya Voice Portal and Call Center-based products and services to market. The team of former Avaya Voice Portal and UC engineering professionals has worked one-on-one developing and deploying solutions at some of Avaya's largest and most innovative customers.

 

Swampfox has extensive experience in VoiceXML, CCXML, SIP and Video/IVVR, and knows the internals of Voice Portal better than any in the market. With its breadth of Linux and MS Windows expertise, the team has been building large fault-resilient solutions for Fortune 500 companies for over 15 years. Swampfox welcomes the opportunity to work with Avaya customers, BusinessPartners or other DevConnect members to help expand their markets or ensure that their next Avaya deployment is a successful one.

 

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