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Telephonetics, the global leader of Message/Music-On-Hold Marketing, is Now Rated "Avaya Compliant"

07-21-2010

Telephonetics Message/Music-On-Hold IP Messaging Utility is compliant with IP Office 6 solutions from Avaya.

 

MIRAMAR, FL - Telephonetics, the global leader in Message/Music-On-Hold Marketing today announced Message/Music-On-Hold IP Messaging Utility is compliant with IP Office 6 solutions from Avaya, a leading global provider of business communications applications, systems and services.

 

"Telephonetics co-invented the Message-On-Hold industry 25 years ago and has over 90,000 customer installations. Today, Telephonetics Message/Music-On-Hold plus Avaya's IP Office 6 provides customers the best way to project a professional image while also increasing customer satisfaction. We are also excited about offering our mutual customers the first year free on our Message/Music-On-Hold program for Avaya IP Office 6 customers," said Sylvio Jelovcich, director of business development, Telephonetics.

 

Telephonetics is a member of the Avaya DevConnect program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a Gold member of the program, Telephonetics is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.

 

"We welcome Telephonetics into the Avaya DevConnect program, where we can showcase their innovation to the world on a much larger stage. Our install base and prospective customers appreciate that we bring the most cutting-edge and compelling solutions to market, taking the risk factor and guess work out of deployments," said Eric Rossman, vice president, Developer Relations, Avaya. "Telephonetics Message/Music-On-Hold running on Avaya’s IP Office 6 is designed to provide enhanced value to the solution, which will drive increased customer satisfaction." 

 

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

 

About Telephonetics

Telephonetics, the global leader in Message/Music-On-Hold marketing, offers a full complement of innovative solutions to maximize your communication systems investment while ensuring you are projecting a professional audio image. Telephonetics continues to build on our twenty five-year history of delivering quality products and services. Our state-of-the-art internal systems, experienced staff and premier vendor partners give us the ability to deliver solutions that enable you to increase sales, reduce costs and increase customer satisfaction. Whether you are small business or a Fortune 1000 company with multi-location enterprise needs, Telephonetics has a solution for you.

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