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Avaya Evolves Business Collaboration for Mobile Workers


Avaya announced the next step in the evolution of unified communications solutions for mobile employees that expand flexibility, enable more efficient collaboration and reduce the cost of supporting a growing mobile workforce.

  • Provides more choices for users with support for the newest and broadest range of consumer devices
  • Eliminates enterprise boundaries by extending rich, unified communications capabilities with a consistent experience across devices
  • Enables IT to better serve the business while simplifying management and reducing costs 

International Avaya User Group – Las Vegas, NV - Avaya Inc., a global provider of business communication and collaboration solutions and services, today announced the next step in the evolution of unified communications solutions for mobile employees that expand flexibility, enable more efficient collaboration and reduce the cost of supporting a growing mobile workforce. The latest Avaya one-X® soft client solutions enable higher levels of productivity for workers in any location through a consistent user experience delivered by Avaya Aura® unified communications applications to the broadest range of mobile consumer devices.     


Among the enhancements to Avaya's industry leading portfolio of unified communications soft clients for mobile workers:

  • Support for new devices including: Android-based devices such the Samsung Galaxy II; Apple MAC OS, Apple iPhone 3GS and 4G, and RIM/Blackberry touchscreen devices in addition to Symbian and Windows-based operating systems
  • A new SIP client for Apple iOS on iPad, iPod Touch and iPhone enabling UC and voice over wifi or cellular networks
  • Presence status of team members available across Avaya endpoints and soft clients – including Microsoft OCS  – and mobile devices
  • Unified call logs, contact lists and voice messages across all endpoints and soft clients
  • Consolidation of mobile UC client applications, management and administration onto a single, virtualized server reduces IT support requirements and operating costs for low total cost of ownership.   

Supporting Quotes
"Innovation drives revenue, and we capitalize on Avaya's innovations to make our company better. As a highly mobile, global company, it's a significant advantage to be able to reach someone on the first call regardless of the city they're in. Avaya's tools enable us to have more effective interactions and build the personal relationships to help make United Airlines the kind of company that people – both employees and customers -- want to stay with."

--John Gana, telecommunications manager, United Airlines


"As the leader in Android-based smartphones, Samsung sees a huge benefit to our customers being able to access all capabilities of their business communications systems while mobile. We are delighted to deliver the first Android-based smartphone to offer Avaya one-X Mobile, a world-class unified communications and collaboration solution, on our enterprise ready devices including the Galaxy S II. Together with Avaya, we can provide simplified, seamless access to powerful business communications and collaboration anywhere in the world."
--Jongshin Kim, Vice president of Media Solution Center at Samsung Electronics


"Today, Avaya gives mobile users the broadest range of choice to seamlessly integrate consumer devices into their enterprise toolkit. Further, Avaya UC Mobility solutions provide a consistent experience across multiple devices, simplifying access to people and information and freeing users from the limits of their location or situation."
--Anthony Bartolo, vice president and general manager, Unified Communications, Avaya


Additional Resources
Avaya Unified Communications for Mobile Collaboration Brochure
Avaya Recognized as Global Market Leader in Advanced Enterprise Mobility Solutions by Frost and Sullivan
Lippis Report Podcast: Optimizing Mobile Unified Communications for the Enterprise
Photos: Avaya one-X soft client interfaces on supported devices


Tags: Avaya, unified communications, business collaboration, mobile enterprise communications, mobility, mobile workers, Avaya Aura, Avaya one-X


About Avaya
Avaya is a global leader in business communications and collaboration, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information, please visit
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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