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Avaya Recognized as Global Market Leader in Advanced Enterprise Mobility Solutions by Frost & Sullivan

  • Avaya garners 35.5 percent of total advanced premises-based FMC clients shipped in 2010; Brand recognition, broad portfolio of mobility solution, bundling strategy and ecosystem contribute to leadership position; Avaya Flare® Experience exemplifies continued innovation and alignment to market needs

Avaya has received the 2011 Global Market Share Leadership Award in Enterprise Premises-Based FMC Solutions from Frost & Sullivan.

BASKING RIDGE, N.J. - Avaya Inc., a global leader in business collaboration systems, software and services, today announced that it has received the 2011 Global Market Share Leadership Award in Enterprise Premises-Based FMC Solutions from Frost & Sullivan. The award is presented to the company that has demonstrated excellence in capturing the highest market share within its industry.


Avaya led the industry with 35.5 percent of the total advanced premises-based FMC clients shipped in 2010. Advanced FMC solutions are defined by Frost & Sullivan as all fixed-mobile convergence solutions created to work with smartphones to go beyond the typical touch-tone interface and the access number prefixing of a basic PBX-to-mobile extension. Frost & Sullivan cited Avaya as one of the pioneers and leaders in fixed mobile convergence, and the following contributing factors to the company's success:

  • Strong position and brand name recognition in IP telephony
  • A wide, diverse enterprise mobility portfolio
  • Successful communications bundling strategy through Avaya UC All Inclusive
  • An extensive ecosystem of partners, including the Avaya DevConnect developer program and the Avaya Connect channel program
  • Plans to extend Avaya Flare Experience to a broad range of fixed and mobile devices
  • Constant innovation to offer a choice of mobility solutions that fit diverse customer needs

"Throughout the years, Avaya has demonstrated unwavering commitment to delivering superior communication solutions to its business customers, and has proven once again its market leadership in enterprise mobility," said Alaa Saayed, senior analyst, Frost & Sullivan. "Today, Avaya is a widely recognized for best-of-breed IP telephony systems and next-generation unified communications and collaboration solutions. The company has successfully invested time and resources in its vision, direction, and overall strategy, gaining the trust and confidence of a large portion of the enterprise communication customers."


"Avaya mobility solutions are designed to provide a streamlined, consistent and connected collaboration experience for business users regardless of the location or devices they have at their disposal," said Alan Baratz, senior vice president and president, Global Communications Solutions, Avaya. "At the end of the day, it's about optimizing the effectiveness of employees and getting the work done. The success of their efforts can depend on whether the tools they use support or encumber them."


Additional Resources
Frost and Sullivan Market Share Leadership, Enterprise Premises-based FMC, Global 2011
Avaya Unified Communications
Avaya Mobility Applications and Clients
Case Study: Cushman & Wakefield


Tags: Avaya, unified communications, collaboration, mobile workers, mobility solutions, business communications


About Avaya
Avaya is a global leader in business communications and collaboration, providing unified communications, contact centers, data solutions and related services to organizations of all sizes around the world. For more information, please visit


Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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