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LIME Achieves Avaya's Platinum Partner Status


KINGSTON, Jamaica - LIME has achieved Platinum Partner Status from Avaya - a global leader in enterprise communications systems, software and services - under Avaya's Connect Partner Program. 


This accreditation means that LIME is able to supply its customers with business communication solutions built based on the following Avaya Products: Avaya SME, unified communications and data solutions as well as to provide sales support with accredited engineers.


To achieve its Avaya Platinum Partner Status accreditation, LIME invested in an on-going international training program for its operations and support staff. This continues to ensure that LIME staff is qualified to deliver and support all Avaya SME, unified communications and data solutions. In addition, LIME has refreshed its Avaya portfolio and invested in exciting new demonstration capabilities for its customer showcases.


To date, LIME is the only Platinum Channel Partner in the following countries of the Caribbean: Anguilla, Antigua & Barbuda, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Lucia, St. Vincent & the Grenadines and Turks & Caicos.


LIME's Managing Director, Customer Segments, Lloyd Distant Jr., said: "I am delighted we have achieved this status with Avaya. The accreditation recognizes LIME's ability to provide its multinational Avaya customer base in all sectors from banking to manufacturing and in all our business units across the Caribbean with industry-leading advice, sales and services for the Avaya portfolio." 


"We're particularly pleased about the addition of the newly-announced Avaya Flare™ family of real-time enterprise video communications and collaboration solutions, ensuring LIME remains a leading-edge provider of Avaya technology," he added.


LIME has already developed cross-platform, and intercompany video solutions ranging from personal desktop to multi-screen room systems, and the Avaya solutions further extend the availability of high-definition, low-bandwidth video collaboration to the enterprise.


"LIME's Platinum Partner Status and our close working relationship will continue to ensure their associates and customers have real insight into the Avaya product roadmaps," said Paulo Manzato, Avaya Caribbean's Manager Director. "We are excited by the potential of combining our new SME, unified communications and Data portfolio with LIME's excellent track record in these areas."


About LIME
LIME is the Caribbean's largest telecommunications company with a proud history in the region, and which is always working to improve life in the Caribbean. LIME delivers the very best communication services to governments, businesses and families in 13 Caribbean countries with one unifying promise—building, connecting and serving communities. LIME is part of Cable & Wireless Communications PLC, one of the world's leading communications companies.


About Cable & Wireless Communications

Cable & Wireless Communications is a global, full-service communications business. We operate leading telecommunications businesses through four regional units – the Caribbean, Panama, Macau and Monaco & Islands. Our services include mobile, broadband and domestic and international fixed line services in most of our markets as well as pay-TV, data centre and hosting, carrier and managed service solutions. Our operations are focused on providing our customers – consumers, businesses, governments – with world-class service. We are the market leader in most products we offer and territories we serve. For more information visit


About Avaya

Avaya is a global leader in business communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit


Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. Some of the key factors that could cause actual results to differ from our expectations include: our ability to develop and sell advanced communications products and services, including unified communications, contact centers and data solutions; our ability to develop our indirect sales channel; economic conditions and the willingness of enterprises to make capital investments; the market for advanced communications products and services, including unified communications and business collaboration solutions; our ability to remain competitive in the markets we serve; our ability to manage our supply chain and logistics functions; the ability to protect our intellectual property and avoid claims of infringement; our ability to effectively integrate acquired businesses into ours; our ability to maintain adequate security over our information systems and recover critical systems; environmental, health and safety laws, regulations, costs and other liabilities; our ability to mitigate risks associated with climate change; the ability to retain and attract key employees; risks relating to the transaction of business internationally; pension and post-retirement healthcare and life insurance liabilities; and liquidity and our access to capital markets. We caution you that the foregoing list of important factors may not contain all of the material factors that are important to you. For a further list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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