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The Avaya Flare Experience 'Got Game' at the Biggest Event in US Football

  • Avaya’s industry-leading technology on hand to support Green Bay Packers and more than 5000 media

Avaya unified communications solutions – including Avaya Flare – will be playing a starting position at the U.S. football championship event this Sunday.


DALLAS, TX –  Avaya, Inc., a global leader in business collaboration systems, software and services, today announced its unified communications solutions – including Avaya Flare – will be playing a starting position at the U.S. football championship event this Sunday. The Green Bay Packers staff will be burning up the lines with Avaya in real-time, rapid-fire communications among the many players who have a stake in event. In addition, with over 5000 journalists covering Sunday’s big event, Avaya will help ensure any challenges to voice and data connectivity are quickly sacked. 


Behind-the-scenes, the Avaya Flare™ Experience will be on hand to help journalists navigate any hurdles that may block full access and functionality in their voice and data communications. The Avaya Flare Experience is the industry's first, next-generation user experience that delivers business collaboration capabilities across video, voice and text. As a helpdesk kiosk in the media center, the Avaya Flare and Desktop Video Device will allow journalists to reach technical support by simply tapping the display touchscreen to launch a videoconference and resolve any issues. 


For the Green Bay Packers, away games are a common occurrence, but Sunday's event takes being on the road to the next level. More than 150 staff members have made the Omni Mandalay Hotel at Las Colinas their temporary headquarters and Avaya's mobile Unified Communications solutions are helping to make the transition completely transparent. Staff members have the same numbers, features, functions on their desktop or mobile phones in Dallas as their Wisconsin offices. Incoming calls ring all extensions simultaneously to help ensure that the right person gets the call when minutes – if not seconds – are left on the clock. Unanswered calls go into a single repository, reducing or eliminating the potential for an urgent message to go unchecked. 


"Avaya's technology is so flexible and easy-to-implement that our communications provider, WBL Systems, turned up the remote system in less than one day with full communications features and capabilities," said Craig Benzel, director of Marketing for the Green Bay Packers. "Within hours, we were performing our duties in Dallas just as if we were still in Green Bay, allowing us to be effective regardless of our physical location."


WBL, an authorized, Avaya Connect Channel Partner is providing telecommunications for media, Green Bay Packers and others at the football championship.
About Avaya Flare Experience and Avaya Aura Unified Communications
Launched this Fall, the groundbreaking, Avaya Flare Experience has a distinctive user interface to enable quick, easy access to desktop voice and video, social media, presence and Instant Messaging, audio/video/web conferencing, a consolidated view of multiple directories, context history and more. The Flare Experience eliminates the need to use different interfaces and different directories to communicate across various types of tools.


Delivered on the Avaya Desktop Video Device, a 11.6" high-definition video and audio touchscreen device, The Avaya Flare Experience will allows users to initiate a communication session with the swipe of a finger to move one or more contacts from the Flare directory into the central spotlight that highlights active or in-progress communications. To send a text messages, a pop-up keyboard appears when the guest taps a text-based icon under a contact's photo.  For a guided tour of the Avaya Flare Experience, visit:


The Avaya Flare Experience and Avaya mobile Unified Communications solutions are driven by Avaya Aura at the core. Avaya Aura brings together award-winning Avaya real-time communications performance and reliability with a revolutionary, enterprise-wide SIP architecture, plus the instant detection of each user's presence across devices and applications. Communications applications and services are implemented once and made available across the business. Simpler deployment and streamlined provisioning, plus leaner hardware and enterprise-wide dial plans, all drive down costs and complexity.


About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit


Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. Some of the key factors that could cause actual results to differ from our expectations include: our ability to develop and sell advanced communications products and services, including unified communications, contact centers and data solutions; our ability to develop our indirect sales channel; economic conditions and the willingness of enterprises to make capital investments; the market for advanced communications products and services, including unified communications and business collaboration solutions; our ability to remain competitive in the markets we serve; our ability to manage our supply chain and logistics functions; the ability to protect our intellectual property and avoid claims of infringement; our ability to effectively integrate acquired businesses into ours; our ability to maintain adequate security over our information systems and recover critical systems; environmental, health and safety laws, regulations, costs and other liabilities; our ability to mitigate risks associated with climate change; the ability to retain and attract key employees; risks relating to the transaction of business internationally; pension and post-retirement healthcare and life insurance liabilities; and liquidity and our access to capital markets. We caution you that the foregoing list of important factors may not contain all of the material factors that are important to you. For a further list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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