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Avaya Extends Leadership in China's IP Telephony Market: Frost & Sullivan


Avaya extended its leadership in China's IP Telephony market in 2011, according to a report from analyst firm Frost & Sullivan.

  • Avaya grew its market share from 28.9% to 32.1% in 2011, 8 points ahead of the nearest competitor
  • Avaya Aura® and Avaya IP Office has gained wide acceptance and popularity among enterprises of different sizes, according to Frost & Sullivan

Beijing - Avaya, a global provider of business communications and collaboration solutions, has extended its leadership in China's IP Telephony market in 2011, according to a report from analyst firm Frost & Sullivan. Avaya grew its share from 28.9% to 32.1% in China's IP Telephony market last year, 8 points ahead of the nearest competitor.


The Frost & Sullivan report, named "Asia Pacific Enterprise Telephony Market, CY2011," noted that Avaya experienced a strong revenue growth of 27.5 percent from IP Telephony in China in 2011, driven by the increasing demand of IP Telephony as well as upgrading from traditional telephony solutions. The overall IP Telephony market in China grew by 14.7 percent in 2011.


According to the report, Avaya Aura 6.0 and Avaya IP Office 8.0 "have received wide acceptance and popularity among different sizes of enterprises" in China. Avaya Aura is Avaya's SIP-based core communications platform supporting unified communications and contact center solutions for midsize to large enterprises, while Avaya IP Office is the company's flagship unified communications suite for small and midsize businesses. 


IP-based communication in China continued to gain wide attraction across industries, generating more than 70% of total revenue from enterprise telephony, according to the report. The report also projected that the revenue from IP Telephony will maintain double digit growth in the short term till 2014.


"Enterprises in China are increasingly turning to communications technologies to enhance competitiveness, and IP Telephony is gaining wide acceptance among both large enterprises and SMEs. Avaya has substantially increased its regional and vertical coverage in China last year, and we are glad to see more and more enterprises in China are reaping concrete benefits from their investment in Avaya technologies, achieving faster collaboration, smarter decisions and better business results."
John Wang, Managing Director, Greater China, Avaya


Tags: Avaya, IP Telephony, Aura, IP Office, Frost & Sullivan


About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit

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