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Avaya to Open Middle East, Africa and Turkey Training Center in Dubai Silicon Oasis

  • New training facility is anticipated to open to partners and enterprises across the region in 2013

Avaya announced the signing of an memorandum of understanding with Dubai Silicon Oasis Authority to intend open its Middle East, Africa and Turkey training center in Dubai Silicon Oasis, the integrated free zone technology park

Dubai, UAE: Avaya, a leading global provider of next-generation business collaboration and communications solutions announced today the signing of an memorandum of understanding (MoU) with Dubai Silicon Oasis Authority (DSOA) to intend open its Middle East, Africa and Turkey training center in Dubai Silicon Oasis (DSO), the integrated free zone technology park


The memorandum was signed by Dr. Juma Almatrooshi, Executive Vice President - Commercial of Dubai Silicon Oasis Authority and Nidal Abou-Ltaif, Vice President of Middle East, Africa and Turkey, Avaya at DSOA's pavilion in Gitex Technology Week 2012 – Zabeel Hall – B20 in the presence of Dr. Mohamed Al Zarooni, Vice Chairman and CEO of DSOA and Michael Bayer, president EMEA, Avaya.


The dedicated training centre within DSO will feature Avaya's latest video and networking products, which address the challenges businesses face in delivering superior customer sales and service experiences in a multimedia world. Partners and enterprises from the Middle East, Africa and Turkey region will be able to use the centrally located facility to increase their knowledge of Avaya video, networking and midmarket technologies, while obtaining industry certifications on new communications solutions.


Dr. Almatrooshi said: "Avaya has been one of our main partners since the inception of Dubai Silicon Oasis. Today's memorandum signing of future hosting Avaya’s new regional training centre is yet another testimony of the strategic role the technology park plays in attracting high-end technology players. It also validates our role as an active partner to all companies operating out of DSO." 


"We are confident that this training center will allow industry professionals to benefit from Avaya's presence in the technology park while gaining from their latest industry solutions," He added.


Nidal Abou-Ltaif said: "Dubai Silicon Oasis is the ideal location to open Avaya's dedicated training facility in the Middle East, Africa, and Turkey region, as it is the region’s primary hub for technology innovation. We will enhance the training center in the coming years as demand for the latest video and networking solutions in the region continues to increase. As Avaya technology is widely used by tenants of DSOA, the launch of this centre delivers considerable value for both organisations."


As the adoption of video and networking services among enterprises in the Middle East grows, Avaya is committed to investing further resources and training programs into the DSO center. As well as providing partners and customers with the opportunity to experience the latest Avaya solutions as they become available in the region, the new training centre will offer access to a wide range of Avaya learning programs and certifications.


Avaya is also among the largest exhibitors at GITEX 2012 in Zabeel Hall ZC-20, showcasing a range of solutions including its latest IP communications offerings.


About Dubai Silicon Oasis:
Dubai Silicon Oasis Authority (DSOA), a 100% owned entity by the Government of Dubai is a free zone, strategically placed on the Emirates road. DSOA's urban master-planned community spans 7.2 square kilometers of state of the art office towers, R&D and industrial zones, educational institutions, luxury apartments, villas, hotels, healthcare and a full range of lifestyle facilities which translate into a dynamic commercial and social environment. Businesses can flourish under the unrivalled package of incentives, including 100% ownership, and high end IT infrastructure that allows companies to begin operating immediately.


About Avaya:
Avaya is one of the global leaders in business communications and collaboration, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit

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