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Chunghwa Telecom Adopts Radvision Scopia to Provide Cloud-based Video Conferencing Services to Taiwan Enterprises


Avaya announced that Chunghwa Telecom has deployed video technologies from Radvision, an Avaya company.

  • Companies across Taiwan now have a cost-effective option to enhance collaboration and save on travel costs
  • Users can access rich video collaboration features from any device and any location
  • Businesses can manage their own resources through a virtual video conferencing management tool

Taipei, Taiwan – Avaya, a global provider of business collaboration and communications solutions and services, today announced that Chunghwa Telecom, Taiwan’s largest telecom services provider, has deployed video technologies from Radvision, an Avaya company, to provide cloud-based high definition video conferencing services to companies across Taiwan. Businesses can now empower their employees with easy-to-use video communications capabilities across different devices and from any location. 


Chunghwa Telecom has adopted a comprehensive solution from Radvision, with the Scopia Elite Multipoint Conferencing Unit (MCU) as the core of its cloud-based video conferencing platform.  Scopia Elite MCUs can effectively support both telepresence style in-room video conferencing and convenient desktop and mobile video communications, or a combination of all. The Scopia Elite MCU can provide smooth video streaming even when the company’s network is not running at its best, thanks to its standards-based scalable video coding (SVC). 


End users can install Scopia Desktop and Scopia Mobile on their Macs, PCs, iPhone, iPad, and Android devices and enjoy convenient on-demand video communications at any time and from any location.  This provides access across an increasingly mobile workforce, and enterprises benefit from the productivity gains, cost savings and customer service enhancements that video delivers.


Whether in the office, at a customer site, or on the road, users can benefit from the same rich video collaboration capabilities. Participants can easily share data, such as presentations, spreadsheets, and images during the video conference. They can also review previously shared materials without interrupting the presenter using Scopia’s unique advanced data collaboration / “slider” feature.


Chunghwa Telecom has a dedicated team available around the clock to help companies with their video conferencing needs. In addition, with the Scopia Management Suite, enterprises can manage their own resources through virtual video conferencing management capabilities as if they are managing their own on-premises system.  


Additional Radvision solutions that Chunghwa Telecom has adopted include Scopia XT room systems, Scopia Pathfinder, and Scopia ISDN Gateway. As the Scopia Elite MCU is fully based on industry standards, it can also interoperate with video solutions from other vendors so that companies with existing equipment can protect and reuse that investment while providing additional services and functionality to a much broader employee base.


"With the Scopia solutions from Avaya, we can now meet the needs of enterprises across Taiwan for high-definition video conferencing in a flexible, reliable and cost-effective way. More and more Taiwanese companies are relying on our cloud-based services to enhance productivity and reduce costs, especially the time and cost associated with travel."
- Liao Jing Fu, Senior Engineer, Chunghwa Telecom, Taiwan


"Companies in Taiwan are looking for efficient ways to empower their mobile workforce to enhance collaboration, and this flexible and scalable video solution is both easy to use and cost effective to manage. Chunghwa Telecom is offering an innovative cloud-based video conferencing service, which delivers all the benefits of the world’s leading video conferencing technologies and helps Taiwanese firms benefit from The Power of WeTM  – with faster collaboration for smarter decision-making and better business results."
- Alice Chang, Country Manager, Taiwan, Avaya 


Video conferencing, Taiwan, Cloud, service provider, mobile, collaboration, Scopia, Radvision, Avaya, Video as a Service


About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit


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