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Informatec Selected for Membership in Avaya DevConnect Program

04-15-2014

Informatec announced it has been selected by Avaya for membership as a Technology Partner in the Avaya DevConnect program.

São Paulo, SP – Informatec today announced it has been selected by Avaya, a global provider of business collaboration and communication software and services, for membership as a Technology Partner in the Avaya DevConnect program.

 

Informatec Hotel is an application family that provides Unified Messaging and Call Accounting for the hospitality market. As a DevConnect Technology Partner, Informatec expects to deliver proven interoperability of its solutions with Avaya IP Office, enabling customers to benefit from multi-language hospitality-driven features like Voice Mail, Wake-up Call, Room Status, Minibar, Weather Forecasting, Audio-text, web-based Call Accounting, and integration with major Property Management Systems used by hotels worldwide.

 

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.  

 

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

 

Through the DevConnect program, Avaya provides companies with a wide range of technical education, access and support for many Avaya platforms and interfaces, often at no cost to Registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya's strategy and value offered to Avaya customers. DevConnect Technology Partners like Informatec must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.

 

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.

 

Quotes
"Being a member in Avaya's developer community demonstrates our commitment to adding value to the Avaya IP Office platform and helps us better serve our customers. Building upon Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market helps ensure that our customers have access to solutions designed to meet their needs and provide return on their investments."
-- Rodolfo Xavier, CEO, Informatec

 

"Technology partners like Informatec help Avaya users maximize their investments in hospitality communication solutions. We are pleased to have Informatec join our developer community."
-- Eric Rossman, vice president, Developer Relations, Avaya

 

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

 

About Informatec
Since 1992 Informatec has been developing specialized software for the hospitality Unified Communication and Call Accounting needs, and is committed to always improving guests' experience. For more information visit www.informatec.com.br

 

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