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Avaya Appoints Nidal Abou-Ltaif to Lead Europe, Middle East & Africa, and Asia Pacific


Dubai, UAE; 2015: Avaya, the leading global provider of solutions for customer and team engagement, has appointed Nidal Abou-Ltaif as president for Europe, Middle East & Africa (MEA), and Asia-Pacific (APAC).  Abou-Ltaif will drive Avaya’s ‘customer-first’ solution innovation ethos and outcome-based approach, and help customers achieve their digital transformation goals.


Since joining Avaya in 2003 as the regional sales leader for the Middle East, Nidal has been instrumental in expanding the company’s presence in the rapidly expanding MEA region and beyond. He has helped drive new, innovative communications technologies and programs that transform businesses and organizations through advanced Team Engagement and Customer Engagement solutions. Throughout his career at Avaya he has consistently led teams that deliver outstanding outcomes.


In early 2014, Nidal was selected to lead Avaya’s Global Growth Markets sales theater, including MEA, Turkey, Russia & CIS, India and SAARC, and Greater China. Under his leadershipو the Global Growth Market region (Middle East, Africa, Russia, India and China) was the fastest-growing within Avaya in FY2014, leading the company’s networking business growth globally and achieving impressive performance in the mid-market with Avaya’s iConnect channel engagement program.


Avaya’s focus on Engagement Solutions is enabling deep and broad connections between stakeholders of businesses throughout this broad geography that lead to better business outcomes.



Pierre-Paul Allard, senior vice President, Worldwide Sales and president, Global Field Operations, Avaya:

“Nidal has a significant history of success, a recognized people focus, a fierce passion for winning, and a track-record in helping governments and businesses use technology to make a real difference in people’s lives. In this new role, his expertise and experience will prove invaluable in a market environment where change is the only constant. Together with his strong regional leadership team, he has built an impressive culture of engagement, inclusive of customers, partners and employees.  His personal, high-touch interactions with customers create excellent business value, which in turn drives strong market demand for Avaya.”


Nidal Abou-Ltaif, President, Europe, Middle East & Africa, and Asia-Pacific, Avaya:

“Only when our customers rate us strongly can we consider ourselves to be truly successful. Having a customer-focused organization requires building solutions and services that deliver the outcomes desired by our customers. This means having a team that understands our customers’ challenges today and in the future, and one which has the expertise and imagination to build solutions that produce measurable and meaningful results.”


About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage.  Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, visit



Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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