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Avaya Commits to Qatar’s Economic Diversification


  • Invests in local presence, expands team, business partners
  • Brings smart networks, smart partners as foundation for country’s future

Doha, Qatar, - In line with Qatar’s 2030 National Vision, Avaya, a leading provider of solutions that enable customer and team engagement across multiple channels and devices, has today announced the opening of a new office in Doha. The office is located in the Doha Tower on the Doha Corniche.


With a larger in-country team coupled with a strategy to expand the company’s ecosystem of partners, Avaya’s investment in Qatar demonstrates the company’s commitment to the region and its businesses.  The company plans to help local channel partners expand both technical and specific industry sector skills to deliver the networking infrastructure, engagement solutions and services needed for a sustainable and dynamic business environment in today’s world. A stronger local presence also enables the company to quickly mobilize the technical support services needed for rapid response to critical customer needs.


Avaya has already been serving  Qatar-based customers from the telecom, hospitality, construction, oil and gas industries and government organizations for more than a decade, working through a number of leading system integrators. The company’s contact center, unified communication and mid-market communication technologies are deployed by leading enterprises in the country.


Avaya and its partners  are currently engaged in a number of digital transformation projects, building mobile-enabled engagement environments across many key services-based sectors. With a number of recent networking infrastructure projects won in the hospitality and retail sectors, Avaya aims to help build a smart foundation for the country’s most promising non-hydrocarbon industries. These projects will help the businesses provide better security through highly reliable CCTV networking, expand indoor and outdoor wireless connectivity and provide a foundation on which new smart services can be quickly developed and effortlessly deployed in the future.


Mall of Qatar press release



“As Qatar goes this a phenomenal digital transformation, it is an honor for us and our technology partners to be accelerate change with proven technology  combined with superior consultancy and project management skills.  By investing in a direct and strong presence, we bring to Qatar businesses choice to invest in an effortless transformation supported by a large number of experienced and trusted partners.  We are working around the clock to bring choice, enhance competition and consequently, advance the value and outcomes of technology investments in the country.”

Ziad Halwani, Avaya, Regional Sales Leader Qatar & Levant


This strategic move is aimed at building a strong ecosystem that supports the private and government organizations and enables them to reach the goal of positioning Qatar positioning as a leading business destination. It is our honor to contribute to Qatar’s growth and development in line with the 2030 National Vision and to be associated with such large scale projects especially those related to FIFA 2022”.

Mohammed Areff, Managing Director, Avaya, Levant, GCC & Pakistan.


About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.  Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.  For more information please visit



Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology.  We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements.


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