View All News

Avaya Drives Digital Transformation at Avaya Partner Forum


Two-day event in Dubai highlighted key technology trends, market opportunities and Avaya’s customer-centric, services-led approach to 2,000-plus technology partners from the World’s Eastern Hemisphere


Dubai, UAE; 2015: Avaya, a global leader in business communications software, systems and services, highlighted today the role of innovation in driving the world’ s digital transformation amongst the private and public sectors alike at its annual  Avaya Partner Forum 2016. . More than 2,000 Avaya Connect channel partners from the Asia-Pacific, Middle East and Africa (AMEA) and Europe regions are attending the event.


The two-day forum, hosted at the Atlantis the Palm Hotel in Dubai, gave Avaya a platform to present its strategic vision of a customer-focused engagement model that delivers better collective business outcomes. Keynote addresses from Avaya leaders, seminars and expert sessions will enable channel partners and customers to learn about key emerging industry trends, including mobility, Cloud, Big Data, and analytics, and the increased opportunities they represent.


With organizations globally facing challenges to evolve digitally and needing to react agilely in today’s increasingly competitive markets, Avaya has transformed into a customer-centric solutions and services-driven company, and is increasing its focus on technology partners that are aligned with its growth strategy. As customers’ needs and challenges evolve, Avaya’s partners are central to its strategy of delivering services-led, outcome-focused engagement.


Avaya is has also highlighted  its Cloud strategy at the Avaya Partner Forum 2016, including its partner-hosted solutions that enable technology partners to offer team engagement, customer engagement and video solutions as services. IDC, a keynote partner at Avaya’s Partner Forum, estimates that worldwide spending on cloud IT infrastructure will grow at a CAGR of 15.1 per cent to reach $53.1bn by 2019. Keynote presentations at the forum focused on cutting-edge technology developments from Avaya in areas including software defined networking, and communications-enabled application development.


“The Avaya Way is to put the customer first in everything we do and to work closely with our technology partners on delivering better collective outcomes for everybody. The Avaya partner community is central to our strategy and the Avaya Partner Forum 2016 is the perfect platform to drive digital transformation in our customers by bringing together our combined knowledge, expertise, and skills base to benefit all of us. Avaya is investing in and developing its partner community because we know that when we work together there are no limits to what we can achieve.”

Nidal Abou-Ltaif, President, EU and AMEA, Avaya


About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.  Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.  For more information please visit



Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology.  We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements.


All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners



Categories: Press Releases
View All News