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Avaya Empowers India’s Public Sector With State-of-the-Art Video Engagement Solutions


Avaya Empowers India’s Public Sector With State-of-the-Art Video Engagement Solutions

New Delhi, 2015 –– Avaya, a global leader in business communications software, systems and services, today announced its partnership with the DGS&D (Directorate General Supplies and Disposals), a central purchase & quality assurance organization of Government of India, Department of Supply and Ministry of Commerce. Avaya will offer the latest high definition video solutions in the DGS&D Rate Contract. Ensuring unrivalled performance, the partnership will help Government of India (including ministries, educational instructions and central / state government organizations) to effortlessly transform its G2G and G2C communications and include video on any mobile or computing device, thus empowering India’s public sector and accelerating the momentum towards delivering a Digital India.


Playing a key role in the digital transformation of India, Avaya, through this rate contract, would be able to provide the latest video conferencing technology to various units of both Central and State governments. It will also offer, both HD videoconferencing end points, multi point conferencing bridges and video desktop in the rate contract, which will enable the Government to deploy a full-fledged solution and help them in meeting their requirements.


The alliance will enable DGS&D to seamlessly connect with other departments, and facilitate a working pattern which will be aligned across all departments and government entities. With this, Avaya will also enhance its customer base across various departments and ministries in the Centre including defence organizations (army, navy, Air force, Paramilitary forces, research organizations), state government departments, public sector enterprises and educational institutions (both Central and State).


Commenting on the partnership, Arun Shetty, Director of Collaboration Solutions - India, Avaya, said, “We are delighted to be the preferred partner for various departments of Central & State Government of India, providing them with our best-in-class video conferencing solutions. We have a big role to accelerate the transformation of our countryand believe that our technology is uniquely positioned to accommodate the applications that India needs. The government, with its initiatives such as Make in India, Digital India and Smart Cities, has tremendous potential to set a benchmark for the digital transformation of Indian enterprises. With this partnership, we are another step closer in achieving our vision towards creating smart foundations for smart cities in India. We look forward to empowering our customers to make a mark for themselves in this hyper-connected business environment.


With an unmatched density and scale and Unified Central Management, Avaya’s channel partners will now offer the company’s latest video conferencing solutions, enabling their customers to reach their goals swiftly and efficiently. They will also be able to work directly on government projects as this agreement will open tremendous opportunities for Avaya partners in India to play a vital role in the transformation of the public sector.


Tags: Avaya, DGS&D, Video, HD videoconferencing, Smart City, Digital India


About DGS&D

Directorate General Supplies and Disposals (DGS&D) is a central purchase & quality assurance organization of Government of India, department of supply and the ministry of commerce. Its main function is to conclude to facilitate purchase by all Government departments and agencies.  Quality assurance is one of their most prominent function and they continue be a nodal agency of Govt. of India for purchase policy & procedure. Government departments and organizations, who have not built-up their own infrastructure for purchase, can raise their demands on DGS&D for ad-hoc procurement.


About Avaya

Avaya, a global leader in business communications software, systems and services, across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage.  The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, visit



Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.


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