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Avaya to Drive Open SDN Networking Educational Courses and Certification for IT Professionals


  • ‘Avaya Certified Expert-Fx,’ program will build expertise in SDN Fabric-based networking to close the skills gap between traditional and next generation technologies. 

Dubai, UAE – Avaya, a leading provider of solutions to enable customer and team engagement everywhere, has today announced that it plans to create a new industry certification program to drive expertise in SDN-Fabric based networking. The Avaya Certified Expert-Fx program aims to bridge the current skills gap in the Middle East between traditional, hardware-intensive networking technologies and next-generation, software-defined fabric-based networking. 


The announcement was made at the annual Avaya Technology Forum in Dubai, with more than 500 technology and networking professionals from across India, China, Russia, the Middle East and Africa regions in attendance.


A 2013 report by the International Data Corporation (IDC) showed that emerging networking technology skills in the Middle East, such as those required for cloud computing, mobility, and virtualization, represented 38.4 percent of the total networking skills gap in 2012, growing to 46.3 percent in 2016.


The certification program is designed to enable networking engineers and IT professionals to deliver the transformational networking capabilities provided by the Avaya SDN Fx architecture. Announced last month, Avaya SDN Fx, which is built on the Avaya Fabric Networking technology, provides a complete next-generation networking solution that delivers on the promise of SDN without the hidden complexity that comes with the towering overlays of software and hardware inherent in many other vendor approaches. Avaya SDN Fx provides “connect anything, anywhere” simplicity that can shave off weeks of provisioning time by making it easy to add devices and users at the network edge. SDN Fx is the ideal architecture to advance strategies for Smart Cities and the Internet of Things.


The ACE-Fx certification program is being structured as a 4 ½-day intensive, hands-on workshop and exam held at Avaya Networking Lab facilities and other locations in the Middle East, China, Russia,  India, African and Turkey. Designed for inpidual IT professionals, the ACE-Fx certification can help Avaya channel partners focused on networking reach Platinum Partner status by providing the third certification required for this status. Networking professionals can also be certified by Avaya for Networking Fabric and Mobility. Existing network industry certifications from other entities will also be recognized, allowing networking professionals to directly enter the ACE-Fx class without reinvesting in other Avaya courses.


The ACE-Fx program is expected to launch in the second half of 2015.



“Businesses and organizations in the Middle East are already embracing the dynamic networking capabilities of Avaya Fabric Connect. The ACE-Fx certification will equip IT professionals with the expertise, power, and confidence they need to take these businesses and organizations to the next level with the advanced skills needed to design, build and manage the next generation networks.”

Jean Turgeon, vice president for worldwide networking sales, and chief technologist, Software Defined Architecture (SDA), Avaya


“Advances in technology combined with disruptive trends such as mobility, social and cloud, have created an extremely challenging environment for the IT industry in the Middle East. Bridging the skills gap is today our priority in order to continue being relevant to our customers. We applaud Avaya for its thought leadership and for always building programs that brings tremendous value to its partners and customers alike.” 

Mr. Manish Bakshi, Managing Director, PACC MDS.


About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.  Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.  For more information please visit




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