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VIVA Bahrain Announces Partnership with Avaya to Drive Bahrain’s Digital Transformation


  • Partnership brings greater choice for the Kingdom’s digital transformation

Manama – Bahrain: VIVA Bahrain, the Kingdom's most innovative telecom provider, has announced a new partnership agreement with Avaya, which will see the two companies work together to deliver team and customer engagement solutions to large, medium and small Business in the country. Customers of VIVA will benefit from a broader range of superior technology solutions, while VIVA and Avaya will join forces to focus on customer oriented results.


Saad Odeh, VIVA’s Chief Wholesale & Enterprise Officer, said: “We have been committed to enabling all categories businesses to grow and optimize their operations ever since our launch. Our partnership with Avaya allows us to continue empowering businesses to excel by introducing the most advanced technologies available in the market to address their challenges”.


Mohammed Areff, managing director for Avaya, GCC, Levant, Iraq and Pakistan, said: “Through our partnership with VIVA Bahrain, we are bringing effortless digital transformation to businesses in Bahrain. With more choice and enhanced competitiveness enabled by our market-leading technology solutions, customers will be able to achieve their business goals. The key drivers of this partnership will be VIVA’s reach and depth in the market, and Avaya’s range of solutions, consultancy services and global expertise.”


Avaya is a leading provider of solutions that enable customers and team engagement across multiple channels and devices for better customer experience, increase productivity and enhance financial performance. Its world-class contact center, unified communication technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.



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