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Avaya Recognizes Six North and Latin American Partners at Avaya ENGAGE


Top Partners in Innovation, Networking, Midmarket, Cloud and Service awarded

LAS VEGAS—Avaya ENGAGE – February 13, 2017 – Avaya, a global leader in business communications software, systems and services, has recognized six partners throughout Canada and Latin America for outstanding support, contribution and commitment to innovation at its Avaya ENGAGE event, currently underway at the MGM Grand in Las Vegas.

The Partner awards are the first accolades to be presented at the five-day event and celebrate leaders throughout Canada and Latin America across five categories, including: Innovation, Networking, Midmarket, Cloud and Service; as well as an overall award for Partner of the Year.

The following winners were announced during the ENGAGE ceremony:

  • RT4 (Mexico) – winner: Innovation Partner of the Year.
    As an Avaya EDGE Diamond business partner, RT4 Mexico created a software development department to build SNAP Ins for Avaya customers, including delivery of complete business solutions and outcomes. These SNAP Ins are now being leveraged by some of Avaya’s top customers. Furthermore, RT4 has been pioneering in its use of Avaya’s latest solutions, including Breeze, Oceana and Equinox.
  • Charter (Canada) – winner: Networking Partner of the Year
    Charter is an award-winning provider of technology solutions and services for business, government, healthcare and education from Canada. Charter leverages the leading technologies and our team’s senior engineering expertise to design and operate some of the most critical networks in Canada and around the globe
  • Capa Tres S.A. de C.V (Mexico) – winner Midmarket Partner of the Year
    Working with organizations from start-ups to consolidated businesses, Capa Tres has ten years of experience in IP telephony and open source systems. With more than 14 branches across Mexico, Capa Tres has embraced not only Avaya’s IP Office solution but also added the full mid-market stack to every single customer.
  • Unity Connected (Canada) – winner Cloud Partner of the Year
    Unity Connected is a team of more than 120 communications specialists across Canada and the United States, working to solve customers’ business challenges. As an Avaya partner, they have quickly re-aligned their operations and go-to market to embrace the industry shift to Cloud UC. Having chosen the Powered By IP Office platform as their core offering, Unity Connected is the highest consumer of Powered By licenses in North America to date.
  • First Tech Technologia Ltda. (Brazil) – winner Service Partner of the Year
    First Tech delivers the newest technologies from Avaya and Salesforce CRM Integration for Su America, one of the largest insurance companies in Brazil. With tremendous growth in 2016, the company represents best in class service and sales focus competency, earning recognition as Service Partner of the Year.
  • Combat Networks Inc (Canada) – winner Overall Partner of the Year
    Combat Networks, a 15 year Avaya partner, is a Network Solutions Integrator for enterprise corporate, government and defense infrastructures with offices coast-to-coast in major Canadian cities. In 2016, it executed one of the largest deals in recent years with more than 12,000 users and networking ports. Combat Networks also attained the first ever partner ACE-Fx certification outside the USA, allowing the company to obtain a security clearance granting them access to the government segment, nuclear power generation offices, along with National defense and Federal procurement.


“Throughout a 15 year partnership, Combat Networks Inc has continued to innovate and grow alongside Avaya, always leading with 100% Avaya solutions. It’s best in class service and top-notch reputation has seen the company enjoy outstanding success with 97% YoY growth and also secures the accolade of Overall Partner of the Year.

“We are proud to be celebrating Combat Networks Inc for its outstanding results as well as recognizing all our top performing Canadian and Latin American partners as part of Avaya ENGAGE; congratulations to RT4, Charter, Capa Tres S.A. de C.V, Unity Connected and First Tech Technologia Ltda.”
Santiago Aguirre, Senior Director, Americas International, Channel and Distribution Avaya

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit

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