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Global Professional Services Firm Goes All In for Collaboration with Avaya Team Engagement for Midsize Businesses


Santa Clara, Calif. - August 17, 2017 - Avaya announced today that Parkar Consulting and Labs, a global professional services firm focused on consulting and engineering, has adopted Avaya Midmarket Solutions for Team Engagement. The new, single source solutions have improved communication and collaboration while helping Parkar achieve more than $12,000 in savings since deployment.

Headquartered in Chicago, Parkar is a young, rapidly growing company with more than 150 employees in offices spread across seven locations including India, the San Francisco Bay Area and Warsaw. The company wanted a single solution provider with a highly reliable, flexible communications and collaboration solution that could support globally distributed operations, integrate with systems in other locations, reduce costs and allow plenty of room to expand as the business grows.

Avaya channel partner, ISK, provided Parkar with Avaya Midmarket Solutions for Team Engagement, including Avaya IP Office, video conferencing and networking, thus transforming the company into a more tech-savvy workplace. With the Avaya solutions deployed throughout their offices, Parkar easily communicates with customers, consultants and employees around the globe at any time and from any place, including those who are out of the office in consulting and planning sessions. The company estimates that the new Avaya solutions have saved them more than $12,000 since being deployed - money that can go back into growing the business.


“We have never had to put our heads down because of any glitch in the system while conversing with our clients. The process happens effortlessly and there have been no escalations experienced. The solutions deployed are handy and save our precious time, giving us time to focus on the main goals and objectives of the company.”
Ms. Saroj Hange, solutions consultant, Parkar Consulting and Labs

“Avaya is proud to partner with Parkar Consulting & Labs as the provider of choice for its globally distributed operations. By working closely with Parkar, we will be able to support them in their objective of enabling employees to quickly connect with their peers in offices, to enable seamless communication between employees and geographically spread customers and partners worldwide. The new Avaya single source solutions have improved communication and collaboration and resulted into significant savings since deployment. This is a perfect demonstration of the strength of our Team Engagement solutions and how we can help emerging enterprises achieve their digital transformation goals. We look forward to strengthening this partnership with Parkar in their expansion plan and moving forward with them to deliver the business outcomes they are looking for.”
Vishal Agrawal, MD-India & SAARC, Avaya

To read the case study about Parkar Consulting and Labs, click here.

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications — offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

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