View All News

Ibdar Bank Boosts Productivity with Innovative Avaya Technology


Leading investment bank transforms IT infrastructure giving employees the agility to securely work from anywhere

Manama, Bahrain; 2017: Ibdar Bank, a leading Bahrain-based wholesale Islamic Investment bank, has transformed its ICT infrastructure with Avaya, giving its workforce the capability to work from anywhere without compromising security. By replacing existing ICT solutions with Avaya’s networking and communications solutions, Ibdar Bank has substantially boosted productivity whilst significantly simplifying systems management.

In collaboration with Fakhro Electronics, an Avaya Diamond partner in Bahrain, Ibdar Bank has deployed Avaya networking, wireless and team engagement solutions. The mobility capabilities within the Avaya solutions allow employees to securely work from anywhere, and make and receive business calls regardless of their location. The complete implementation took less than a week, with Ibdar Bank now able to manage its infrastructure much more effectively.

Fakhro Electronics is one the leading suppliers of telecommunications, networking solutions and services in the Middle East & African region, with sales and post-sales support offices in the UAE, Bahrain, Qatar and with value added partners in KSA, Oman, Kuwait, Egypt, Lebanon, Jordan & East Africa. Fakhro has been partnering with Avaya for 25 years to help regional companies achieve their digital objectives.


Dr. Yousif Janahi, Director IT and Admin, Ibdar Bank, said: “As an investment bank we can’t afford to compromise on security, so we needed a solution that could enable us to safely achieve our goals. Thanks to Avaya, our workforce is now free to be more productive, helping us to deliver superior customer experience and bringing us closer to our vision of delivering innovation in Islamic financial services. We look forward a new era with better experiences for Ibdar Bank customers as well as employees.”

Mohammed Areff, Vice President, Middle East, Africa and Turkey, Avaya, said: “We share Ibdar Bank’s vision of driving excellence in the Islamic financial services industry and are focused on helping our customers with innovative solutions. In partnership with Fakhro Electronics, we are proud to have been able to help Ibdar Bank achieve its objectives, and the speed of the implementation demonstrates the simplicity and effectiveness of our solutions.”


About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

About Middle East Telecommunications (METCO)

Established in 1978, Middle East Telecommunications Company (METCO), a subsidiary of Towell International Holding, a leading telecommunication and information technology solutions integrator in the Middle East and Africa. Headquartered in Kuwait, METCO's corporate presence extends to Iraq, Kingdom of Saudi Arabia, Lebanon, Sudan, United Arab Emirates, and parts of Africa. METCO offers a breadth of services spanning from engineering and design to implementation and deployment, and from operations and maintenance to the provision of managed services. We provide turnkey solutions to our clients to ensure that they realize the business impact that they expect and maximize the value that they draw from our partnership.

For more information, please visit, or contact:
Nagy Shatla
Marketing In-Charge
+965 181 33 00 ext.: 2150

Categories: Press Releases
View All News