Program receives 5-Star Partner Program Rating from CRN
SANTA CLARA, Calif.--(BUSINESS WIRE)--
Avaya Holdings Corp. (NYSE: AVYA) today announced that progress made in
meeting commitments, evolving programmatics and expanding partner
opportunities has netted the Avaya Edge channel program a 5-Star rating
from CRN®,
a brand of The
Channel Company.
Avaya’s efforts to improve its channel program fall into three key
areas: simplification, speed of commerce, skills development – all
designed to enable partners to succeed as businesses transition to Cloud
solutions, engage in digital transformation and look to the advantages
of new and emerging technologies such as artificial intelligence,
machine learning and blockchain. By way of example in each area:
-
Simplification: Avaya has made it easier for partners to do business
with the company. The Avaya Cloud storefront is the result of
extensive infrastructure improvements targeted at enhancing the speed
and ease of transacting cloud sales. Now customers and sales agents
can quote and place orders electronically in minutes. Avaya has even
streamlined its product and solutions portfolio: for example,
consolidating the number of user interfaces for its unified
communications platforms under Avaya Equinox, a single, powerful
signature user experience.
-
Speed of commerce: A new program, SPARK, kicks off this week aimed at
accelerating revenue-driven leads to partners to increase their sales
funnel and success. In addition, Avaya’s latest cloud performance
incentives reward partners for their growth across Avaya’s solutions
and services portfolio, and the value they provide to their customers.
The Avaya
CX Partner Appprovides instant access from mobile devices
tocustomer materials, videos, in-app messaging and tailored
news preferences and more to stay up-to-date and equipped with the
tools and materials they need to win.
-
Skills development: Avaya knows the relationship partners have with
their customers’ means keeping them abreast of the use cases for new
and emerging technologies and how they are supported by the Avaya
portfolio. Avaya Edge Cloud Integrator and Specialist program tracks
help ensure partners have the skills needed to assist companies with
the transition to adopt Avaya cloud solutions. The
Avaya World Innovation Tour – happening now – translates terms
like digital transformation, customer experience, and omni-channel
into smarter, more personal interactions and more flexible, secure
systems. Live solution demonstrations show how artificial
intelligence, blockchain, IoT and Cloud integrate with the Avaya
portfolio to help connect everyone with everything, making work less
work and customer service more extraordinary. Avaya also hosts over
100 partner enablement sessions per quarter with over 20,000
attendees, connecting partners with industry experts and tools to
solve customer challenges and deliver the best communications
experience possible.
The 5-Star Partner Program Guide rating recognizes an elite subset of
companies that offer solution providers the best partnering elements in
their channel programs. To determine the 2018 5-Star ratings, The
Channel Company’s research team assessed each vendor’s partner program
based on investments in program offerings, partner profitability,
partner training, education and support, marketing programs and
resources, sales support and communication.
Quotes
“The Avaya Edge channel program is firing on all cylinders – it’s a
great time to be an Avaya partner. The demand is there and we’re making
it even easier for partners to connect with customer opportunities, and
have the skills, tools and support needed to move them into first place
when it decision-making time comes. We’re very pleased that our efforts
are recognized by CRN as a 5- Star Partner Program.”
-- Gary
Levy, Vice President, U.S. Channels, Avaya
“Finding the right technology vendor to partner with can be a daunting
task, given the vast array of choices now available to solution
providers. CRN’s Partner Program Guide and 5-Star ratings help them
narrow the field and find the best fit, identifying the most rewarding
partner programs and providing crucial insight into their strengths and
benefits. We are pleased to present our 2018 PPG list, recognizing the
strongest and most successful partner programs in the channel today.”
--
Robert Faletra, Executive Chairman of The Channel Company
About Avaya
Avaya is a global leader in digital communications software, services
and devices for businesses of all sizes. Our open, intelligent and
customizable solutions for contact centers and unified communications
offer the flexibility of Cloud, on-premises and hybrid deployments.
Avaya shapes intelligent connections and creates seamless communication
experiences for our customers, and their customers. Our professional
planning, support and management services teams help optimize solutions,
for highly reliable and efficient deployments. Avaya Holdings Corp. is
traded on the NYSE under the ticker AVYA. For more information, please
visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and state
securities laws. These statements may be identified by the use of
forward looking terminology such as "anticipate," "believe," "continue,"
"could," "estimate," "expect," "intend," "may," "might," “our vision,”
"plan," "potential," "preliminary," "predict," "should," "will," or
“would” or the negative thereof or other variations thereof or
comparable terminology and include, but are not limited to, availability
and effectiveness of new products and features. The Company has based
these forward-looking statements on its current expectations,
assumptions, estimates and projections. While the Company believes these
expectations, assumptions, estimates and projections are reasonable,
such forward-looking statements are only predictions and involve known
and unknown risks and uncertainties, many of which are beyond its
control. The factors are discussed in the Company’s Registration
Statement on Form 10 filed with the Securities and Exchange Commission,
may cause its actual results, performance or achievements to differ
materially from any future results, performance or achievements
expressed or implied by these forward-looking statements. For a further
list and description of such risks and uncertainties, please refer to
the Company’s filings with the SEC that are available at
www.sec.gov
.
The Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material factors
that are important to you. In addition, in light of these risks and
uncertainties, the matters referred to in the forward-looking statements
contained in this report may not in fact occur. The Company undertakes
no obligation to publicly update or revise any forward-looking statement
as a result of new information, future events or otherwise, except as
otherwise required by law.
Source: Avaya Newsroom
View source version on businesswire.com:
https://www.businesswire.com/news/home/20180402005660/en/
Avaya Holdings Corp.
Deborah Lewandowski, 630-245-2750
deblewan@avaya.com
Source: Avaya Holdings Corp.