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Avaya Introduces New Device as a Service Offering


New Subscription Option Provides Simplicity and Affordability in Upgrading Cloud Customers to the Avaya Desktop Experience

SANTA CLARA, Calif.--(BUSINESS WIRE)-- Avaya Holdings Corp. (NYSE: AVYA) today introduced a new Device as a Service (DaaS) offering that will enable businesses to purchase Avaya’s latest smart desktop devices on a monthly subscription basis. Similar to how smart devices are purchased in the consumer space, Avaya now provides three ways for businesses to enjoy the Avaya Desktop Experience: up front, financed, and by subscription.

Avaya’s Device as a Service offering delivers the company’s latest smart devices including the Avaya Vantage™ portfolio, the complete Essential Experience J100 series portfolio of IP Phones, and the Avaya B109, B179, and B189 conferencing devices. With the platform agnostic capabilities of the Avaya Desktop Experience, these devices can be deployed on Avaya or Non-Avaya UC platforms.

Customers can contract with terms of 1, 3, or 5 years, with longer terms offering lower monthly prices. Customers can upgrade at any time to more advanced devices without any penalty.

“The Device as a Service (DaaS) model has been gaining traction in the UCaaS market over the past few years,” said Alaa Saayed, ICT Industry Director, Connected Work and Digital Transformation, Frost & Sullivan. “Reductions in upfront costs; simplification in device management/deployment; and improved access to innovative technologies are some of the clear benefits of DaaS. In addition to offering a wide range of modern IP devices to the market, Avaya has been visibly improving the way its endpoints are provisioned, managed, and monitored. Avaya's new DaaS offering provides a convenient option for businesses to acquire the company's latest smart devices on a monthly subscription basis. Customers and partners that have been looking forward to a DaaS solution, can now take advantage of this new offering to gain flexibility and improve operational efficiencies.”

“Our customers and partners have been asking for this and we are very excited to announce this new offer,” said Greg Pelton, Vice President, Collaboration and Devices, Avaya. “It brings a new level of simplicity to UC as a Service (UCaaS) where customers can now enjoy the best cloud service and latest cloud devices, all on one monthly bill.”

“We are excited by the opportunity to offer customers Device as a Service purchase plans for Avaya’s desktop experiences along with cloud services,” said Jim Britton, Executive Vice-President/COO - Lantana Communications. “This will also give us the flexibility to reach out to new customers with new innovative experiences.”

Additional Resources

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win - by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration - in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at

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Source: Avaya Newsroom


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Source: Avaya Holdings Corp.

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