Gartner Peer Insights Customers' Choice Recognition is Based on
Feedback and Ratings From End-User Professionals Who Have Experience
Purchasing, Implementing and/or Using the Product or Service
SANTA CLARA, Calif.--(BUSINESS WIRE)--
Avaya Holdings Corp. (NYSE:AVYA) today announced it has been named a
2018 Gartner Peer Insights Customers’ Choice for Unified Communications.
Gartner defines Unified
Communications (UC) as “products (equipment, software and services)
that facilitate the interactive use of multiple enterprise
communications methods. This can include control, management and
integration of these methods. UC products integrate communications
channels (media), networks and systems, as well as IT business
applications and, in some cases, consumer applications and devices.”
“Being named a 2018 Gartner Peer Insights Customers’ Choice for Unified
Communications reflects the commitment we have to our customers to
provide world class solutions with an outstanding customer experience to
support it,” said Jim Chirico, President and CEO, Avaya. “Receiving this
recognition demonstrates that our customers and partners see our
continued innovation and differentiated and valued solutions in UC. We
continue to innovate to meet the needs of our customers, and are
grateful for the feedback they share with us on Gartner Peer Insights.”
In July, Avaya was positioned as a Leader in the 2018
Gartner Magic Quadrant for Unified Communications, marking the 9th
time that Avaya has been in a Leader position. More than 130,000
customers around the globe rely on Avaya to reliably deliver secure,
intelligent connections for their customers and employees, including 95%
of the Fortune 500.
Gartner defines The Gartner Peer Insights Customers’ Choice as “a
recognition of vendors in this market by verified end-user
professionals, taking into account both the number of reviews and the
overall user ratings.” For this recognition, a vendor must have a
minimum of 50 published ratings with an average overall rating of 4.2
stars or higher. To ensure fair evaluation, Gartner maintains rigorous
criteria for recognizing vendors.
Gartner, Magic Quadrant for Unified Communications, Steve Blood, Megan
Marek Fernandez, Mike Fasciani, Rafael Benitez, 25 July 2018.
Gartner IT Glossary, Unified Communications (UC), 2018. https://www.gartner.com/it-glossary/unified-communications-uc.
About Peer Insights:
Peer Insights is an online platform of ratings and reviews of IT
software and services that are written and read by IT professionals and
technology decision-makers. The goal is to help IT leaders make more
insightful purchase decisions and help technology providers improve
their products by receiving objective, unbiased feedback from their
customers. Gartner Peer Insights includes more than 70,000 verified
reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.
A 2018 Gartner Peer Insights Customers’ Choice for Unified
Communications,
https://www.gartner.com/reviews/customers-choice/unified-communications
.
Gartner Peer Insights Customers’ Choice constitute the subjective
opinions of individual end-user reviews, ratings, and data applied
against a documented methodology; they neither represent the views of,
nor constitute an endorsement by, Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in
its research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner’s
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.
About Avaya
Avaya is a global leader in digital communications software, services
and devices for businesses of all sizes. Our open, intelligent and
customizable solutions for contact centers and unified communications
offer the flexibility of Cloud, on-premises and hybrid deployments.
Avaya shapes intelligent connections and creates seamless communication
experiences for our customers, and their customers. Our professional
planning, support and management services teams help optimize solutions,
for highly reliable and efficient deployments. Avaya Holdings Corp. is
traded on the NYSE under the ticker AVYA. For more information, please
visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and state
securities laws. These statements may be identified by the use of
forward looking terminology such as "anticipate," "believe," "continue,"
"could," "estimate," "expect," "intend," "may," "might," “our vision,”
"plan," "potential," "preliminary," "predict," "should," "will," or
“would” or the negative thereof or other variations thereof or
comparable terminology and include, but are not limited to expected
feature releases and statements about future products, expected cash
savings and statements about growth, exchange listing and improved
operational metrics. The Company has based these forward-looking
statements on its current expectations, assumptions, estimates and
projections. While the Company believes these expectations, assumptions,
estimates and projections are reasonable, such forward-looking
statements are only predictions and involve known and unknown risks and
uncertainties, many of which are beyond its control. The factors are
discussed in the Company’s Registration Statement on Form 10 filed with
the Securities and Exchange Commission, may cause its actual results,
performance or achievements to differ materially from any future
results, performance or achievements expressed or implied by these
forward-looking statements. For a further list and description of such
risks and uncertainties, please refer to the Company’s filings with the
SEC that are available at
www.sec.gov
.
The Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material factors
that are important to you. In addition, considering these risks and
uncertainties, the matters referred to in the forward-looking statements
contained in this report may not in fact occur. The Company undertakes
no obligation to publicly update or revise any forward-looking statement
as a result of new information, future events or otherwise, except as
otherwise required by law.
Source: Avaya Newsroom
View source version on businesswire.com:
https://www.businesswire.com/news/home/20181029005238/en/
Avaya
Alex Alias
alalias@avaya.com
Source: Avaya Holdings Corp.