Includes New Avaya Headset Portfolio and Advanced Broadsoft UC
Feature Support
SANTA CLARA, Calif.--(BUSINESS WIRE)--
Avaya Holdings Corp. (NYSE:AVYA) today announced enhancements to its
Avaya Desktop Experience portfolio of smart business devices, including
a new line of professional-grade communication headsets, expanded
Broadsoft UC feature support, enhancements to its Essential Experience
J100 Series, and the availability of Device Enrollment Service 2.0.
The new portfolio of L100 series professional grade headsets initially
includes five corded headsets, with cordless headsets available in the
near future. These headsets enable unique AcousticEdge™ technology to
provide the maximum audio experience while protecting employees from
long-term headset usage issues. These headsets are engineered to work
particularly for Contact Center agents, with an innovative, quick
disconnect option and supervisor listen-in capabilities.
See these headsets in action here.
Building on the November 2018 expansion of its Open SIP smart devices
portfolio, Avaya has significantly increased the ability of the
Essential Experience J100 Series of smart business desktop devices to
support Broadsoft UC features, enabling UCaaS service providers to add
Avaya Open SIP to their UCaaS offerings on a broad scale.
Additionally, Avaya introduced a new full color, high resolution
Essential Experience J100 Expansion Module that can be attached to
Essential Experience J169 or J179 IP Phones to provide an expanded
display. This module can be used for administration and reception
positions to view the status of lines being monitored and supports Avaya
SIP, H.323, and Open SIP architectures. Avaya also announced that the
Essential Experience J179 now supports Bluetooth connectivity.
Also introduced is a new 2.0 version of Avaya’s Device Enrollment
Service (DES), which facilitates zero-touch provisioning for smart
desktop device installation. New capabilities include support of the G14
languages, re-enrollment support, notification and data export
enhancements, and security enhancements. Avaya’s DES has been
specifically designed to reduce deployment cost and help large service
providers scale their cloud business faster.
"Avaya continues to make significant strides in revolutionizing the
desktop space and advancing the Open SIP market,” said Ard Verboon,
General Manager of the Devices portfolio, Avaya. “With the availability
of support for Broadsoft advanced features combined with the large
breadth of the Avaya Desktop Experience portfolio, Avaya is now a
one-stop shop for any smart device that a company may need, and UCaaS
providers can now look to Avaya to meet their smart devices needs–from
the professional desktop, to campus mobility, to personal and room
conferencing, to headsets–as well as industry vertical solutions.”
Additional Resources
About Avaya
Businesses are built on the experiences they
provide, and every day millions of those experiences are built by Avaya
(NYSE: AVYA). For over one hundred years, we’ve enabled organizations
around the globe to win – by creating intelligent communications
experiences for customers and employees. Avaya builds open, converged
and innovative solutions to enhance and simplify communications and
collaboration – in the cloud, on-premise or a hybrid of both. To grow
your business, we’re committed to innovation, partnership, and a
relentless focus on what’s next. We’re the technology company you trust
to help you deliver Experiences that Matter. Visit us at www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This
document contains certain “forward-looking statements.” All statements
other than statements of historical fact are “forward-looking”
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These statements may be identified by the use of forward looking
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"potential," "preliminary," "predict," "should," "will," or “would” or
the negative thereof or other variations thereof or comparable
terminology and include, but are not limited to expected feature
releases and statements about future products, expected cash savings and
statements about growth, exchange listing and improved operational
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current expectations, assumptions, estimates and projections. While the
Company believes these expectations, assumptions, estimates and
projections are reasonable, such forward-looking statements are only
predictions and involve known and unknown risks and uncertainties, many
of which are beyond its control. The factors are discussed in the
Company’s Registration Statement on Form 10 filed with the Securities
and Exchange Commission, may cause its actual results, performance or
achievements to differ materially from any future results, performance
or achievements expressed or implied by these forward-looking
statements. For a further list and description of such risks and
uncertainties, please refer to the Company’s filings with the SEC that
are available at
www.sec.gov
.
The Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material factors
that are important to you. In addition, considering these risks and
uncertainties, the matters referred to in the forward-looking statements
contained in this report may not in fact occur. The Company undertakes
no obligation to publicly update or revise any forward-looking statement
as a result of new information, future events or otherwise, except as
otherwise required by law.
Source: Avaya Newsroom
View source version on businesswire.com:
https://www.businesswire.com/news/home/20190115005103/en/
Alex Alias
alalias@avaya.com
Source: Avaya Holdings Corp.