AUSTIN, Texas--(BUSINESS WIRE)--
Avaya ENGAGE® 2019 – Avaya Holdings
Corp. (NYSE: AVYA) today announced unprecedented, life-saving device
location reporting capabilities that are now available as part of Avaya
communications solutions for emergency response management, providing
real-time information that can help make the difference in life or death
situations.
Avaya communications solutions are the first to provide location
discovery for devices and place that data into a national Next
Generation 911 (NG911) repository, making that information readily
available to first-responders, helping enable them to more accurately
locate the position of the caller’s device as well as access additional
critical information when calls are made from an Avaya communications
system. This unique integration allows Avaya solutions to directly
provide public-safety answering points (PSAP) with accurate, real-time
location, floor-plans and other critical information that could help
save lives.
“In situations where every second counts, seamless communication and the
sharing of high-fidelity data can make the difference between life and
death,” said Mark J. Fletcher, ENP and Chief Architect for Worldwide
Public Safety Solutions, Avaya. “Everyone across the continuum of care
needs real-time access to information and to each other to make certain
each individual in distress receives optimal care. As the company that
provides innovative ways for people to work and communicate from
anywhere on any device, we are able to deliver a solution with these
advanced emergency calling capabilities to help ensure their safety
wherever and however they are connected.”
Across the country, 911 dispatchers in more than 6,100 emergency contact
centers or PSAPs are working with underlying technology that was created
in the landline era and optimized for people calling 911 from
traditional landlines, thus creating a significant communication gap for
today’s emergency response personnel.
“Proper routing of 911 calls, and providing accurate caller location to
emergency services operators are the fundamental components of a
successful enterprise 911 strategy,” said Irwin Lazar, Vice President
and Service Director at Nemertes Research. “With soft client adoption
increasing by 30 percent, and mobile UC clients by 34 percent, by the
end of 2019, Avaya’s solution addresses a growing market need to ensure
accurate location identification of 911 callers from any device.”
Avaya communications solutions deployed with SENTRY™ NG911 are available
today for organizations of all sizes direct from Avaya or through Avaya
Business Partners, utilizing the new capabilities recently added to the
U.S. Emergency Network. Avaya solutions are the first to place
user-specific location information from a commercial network in an
additional data repository. Using this additional data repository,
public safety agencies are able to retrieve additional data and use the
information to enhance the response to an emergency incident. Primarily,
this allows the addition of high-fidelity location information, in real
time, that existing carrier databases are not capable of providing.
When a 911 call is received by a 911 PSAP the emergency response systems
query the repository for additional information such as precise location
information, that they otherwise wouldn’t have.
Avaya enterprise emergency solutions also include the Avaya Cloud
Notification System, which enables fast, automated notifications via
voice, text or various combinations to large groups of people who need
to be alerted with the accurate information that is relevant during an
emergency event. Using integrated active databases, alerts can be sent
to parents, community members or other registered emergency contacts,
providing instructions or other important information that is critical
in times of need.
Additional Resources
About Avaya
Businesses are built on the experiences they provide, and every day
millions of those experiences are built by Avaya (NYSE:AVYA). For over
one hundred years, we’ve enabled organizations around the globe to win –
by creating intelligent communications experiences for customers and
employees. Avaya builds open, converged and innovative solutions to
enhance and simplify communications and collaboration – in the cloud,
on-premise or a hybrid of both. To grow your business, we’re committed
to innovation, partnership, and a relentless focus on what’s next. We’re
the technology company you trust to help you deliver Experiences that
Matter. Visit us at www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and state
securities laws. These statements may be identified by the use of
forward looking terminology such as "anticipate," "believe," "continue,"
"could," "estimate," "expect," "intend," "may," "might," “our vision,”
"plan," "potential," "preliminary," "predict," "should," "will," or
“would” or the negative thereof or other variations thereof or
comparable terminology and include, but are not limited to expected
feature releases and statements about future products, expected cash
savings and statements about growth, exchange listing and improved
operational metrics. The Company has based these forward-looking
statements on its current expectations, assumptions, estimates and
projections. While the Company believes these expectations, assumptions,
estimates and projections are reasonable, such forward-looking
statements are only predictions and involve known and unknown risks and
uncertainties, many of which are beyond its control. The factors are
discussed in the Company’s Registration Statement on Form 10 filed with
the Securities and Exchange Commission, may cause its actual results,
performance or achievements to differ materially from any future
results, performance or achievements expressed or implied by these
forward-looking statements. For a further list and description of such
risks and uncertainties, please refer to the Company’s filings with the
SEC that are available at
www.sec.gov
.
The Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material factors
that are important to you. In addition, considering these risks and
uncertainties, the matters referred to in the forward-looking statements
contained in this report may not in fact occur. The Company undertakes
no obligation to publicly update or revise any forward-looking statement
as a result of new information, future events or otherwise, except as
otherwise required by law.
Source: Avaya Newsroom
View source version on businesswire.com:
https://www.businesswire.com/news/home/20190122005352/en/
Alex Alias
alalias@avaya.com
Source: Avaya Holdings Corp.