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Avaya Announces Three Executives Named 2021 CRN Women of The Channel – For Exceptional Leadership and Commitment to Global Channel Partners


RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that CRN®, a brand of The Channel Company, has named Darcey Harrison, Lisa Frederick and Kathleen Sullivan to its esteemed list of 2021 Women of the Channel. This annual list recognizes the unique strengths, vision and achievements of female leaders in the IT channel. The 2021 Women of the Channel list acknowledges women from all over the IT channel, including vendors, distributors and solution providers.

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(Graphic: Business Wire)

(Graphic: Business Wire)

The Avaya leaders honored on this year’s list pushed forward comprehensive business plans, marketing initiatives and other innovative ideas to support their partners and customers, helping them through the uncertainty brought on by the global COVID-19 pandemic. CRN celebrates these exceptional women for their leadership, dedication and channel advocacy. The three Avaya honorees for 2021 are:

  • Darcey Harrison, Vice President of Cloud Acceleration for North America, responsible for continuing expansion of new and existing customer adoption of the Avaya OneCloud communications and collaboration portfolio. She works closely with customers to ensure Avaya is the partner of choice for organizations adapting their businesses to the new future of work.
  • Kathleen Sullivan, Vice President of Commercial Accounts, responsible for leading cloud-focused resources for SMB, Midmarket and Enterprise customers and the partners that serve them, to further enable this large segment of new and existing customers to realize the benefits of Avaya OneCloud experience platform solutions.
  • Lisa Frederick, Senior Director of U.S. Channel, responsible for igniting Avaya’s strong channel partner community to embrace, adopt and succeed with the Avaya OneCloud portfolio. Partner transformation is accelerating at unprecedented speed and a high performing channel team enables partners to maximize their opportunity in the cloud evolution.

“The recognition of Darcey, Kathleen and Lisa highlights their remarkable contributions, their commitment to our partner network, and the breadth and depth of talent at Avaya,” said Frank Ciccone, Senior Vice President, North American Sales, Avaya. “With Avaya’s focus on exceptional customer and employee experience solutions, building an unrivaled ecosystem to deliver innovation, and providing attractive incentives to our partner network, we believe there are tremendous opportunities for mutual success.”

"CRN's 2021 Women of the Channel list acknowledges accomplished, influential women whose dedication, hard work, and leadership accelerate channel growth," said Blaine Raddon, CEO of The Channel Company. "We are proud to honor Darcey Harrison, Kathleen Sullivan and Lisa Frederick for their many accomplishments and look forward to their continued contributions to the IT channel."

The Avaya Edge Partner Program has also been recognized in CRN’s Partner Program Guide with a 5-star rating, marking the 13th consecutive year it has been awarded the distinction . With over 4,100 partners globally, the Avaya Edge Partner Program is a comprehensive approach that simplifies, integrates and aligns with the evolving needs of channel partners to help drive growth and introduce additional business opportunities. The Avaya Edge Partner Program enhances the ability of partners to best serve their customers and grow by stimulating sales and combining a straightforward incentive structure and more tailored benefits with an improved partner enablement model. To learn more about Avaya’s partner program, visit

The 2021 Women of the Channel are featured in the CRN Magazine May Issue and online at

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

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© 2021. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Source: Avaya Newsroom

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Jennifer Hogan
The Channel Company

Source: Avaya

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