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Avaya Appoints Darcey Harrison to Accelerate Cloud Adoption in North America, Guiding Customers on their Journey to Cloud Communications and Digital Transformation

02-17-2021

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Further strengthening its ability to support customers and partners in their digital transformation and migration to cloud, Avaya (NYSE:AVYA) today announced it has appointed Darcey Harrison as Vice President of Cloud Acceleration, North America. Harrison is responsible for continuing expansion of new and existing customer adoption of the Avaya OneCloud communications and collaboration portfolio. She will work with customers to ensure Avaya is the partner of choice for organizations adapting their businesses to the new future of work.

“Avaya continues to attract remarkably high-caliber talent, with a continued focus on delivering for our customers, providing them with multicloud solutions in a wide range of deployment options and subscription models,” said Frank Ciccone, Senior Vice President, North American Sales, Avaya. “Our cloud and subscription business is now over 30 percent of our revenue and growing, 40 percent of our new logos are cloud, and we continue to gain traction as more businesses trust Avaya as their CCaaS, UCaaS and CPaaS provider. We’re excited to have Darcey join our company at this exciting time, and I believe her industry experience and demonstrated leadership are a tremendous asset to the team.”

Harrison comes to Avaya from UJET, a CCaaS solution provider for smartphone era CX, where she was the Chief Revenue Officer delivering over 100 percent growth, with responsibility for sales, channels, solutions consulting, customer success, and sales operations. Prior to UJET, Harrison’s 17 years of leadership included a number of senior cloud sales management roles with experience guiding customers through technology transitions to achieve positive business outcomes.

“I am pleased to be joining Avaya at such an important time, as the company continues to strengthen its customer-driven approach to delivering innovation in multicloud communications and collaboration solutions,” said Harrison. “Avaya has tremendous market presence and brand strength serving some of the largest global enterprises and has continued to be a leader in enabling its clients to deliver exceptional customer and employee experiences. As organizations of all sizes increasingly plan to adopt cloud communications, I look forward to helping to drive growth for our customers, partners and Avaya.”

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Source: Avaya Newsroom

Alex Alias
alalias@avaya.com

Source: Avaya Holdings Corp.

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